We design and create B2C online stores, B2B online stores and order channels.
E-commerce and digital sales growth are Crasman's strongest areas of expertise. We specialize in creating both B2B and B2C online stores and order channels. From business planning to service design, technical implementation, and ongoing development, we can assist you every step of the way. Our implementations are built on cutting-edge, carefully selected technologies.
B2C e-commerce ventures are initiated from various starting points. Sometimes, the entire business operations of a company take place online, while in other cases, B2B companies decide to expand their offerings to consumers, often as an extension of their brick-and-mortar stores.
Regardless of the starting point, what we believe distinguishes the best B2C online stores is their excellent discoverability, easy and enjoyable user experience, high-quality and visually appealing product information, speed, and effortless payment process.
When establishing an online store, our collaboration with the client begins with assessing the current situation and goals. We analyze objectives, the competitive landscape, products being sold, buyer profiles, and user needs. Simultaneously, we investigate background processes, systems, and logistics related to the online store. The most suitable implementation method and e-commerce technology are selected based on these findings.
B2B e-commerce focuses on serving business customers. Often, the primary goal is to channel small but labor-intensive orders and service requests online. For many resellers and customers, getting availability and pricing information from the internet is a great help.
The next steps towards an online store are ordering online and paying by invoice. The success of adding other payment methods depends on the customers and the sector, whether it can be done flexibly or if it requires integration with ERP systems. A good B2B e-commerce store frees up the time of salespeople and customer service representatives, allowing them to focus on new sales and service development.
Crasman offers versatile solutions for B2B digital trade. Our work starts with familiarizing ourselves with the client's business and customer profiles, understanding the processes related to the online store, and designing a suitable implementation method.
Business Development Manager
tomi.talas@crasman.fi
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